We are dedicated to understanding your true needs when responding to your emergency callout or when it comes to the installation of new heating, ventilation or air conditioning systems within your building.
SCL Managed Services operates a 24 hour helpdesk 365 days of the year via our manned UK call centre for customers signed up to a responsive maintenance contract. Our fleet of mobile engineers are tracked via GPS. In an emergency we can dispatch the closest engineer to your site thus avoiding unnecessary delay’s and in working to improve the environment through reduced pollution. Should your site not require a resident engineer our mobile engineers shall facilitate servicing with our projects division handling installation through design to completion. Responsive maintenance is handled through our ticketing system. Just sending in a quick email to our support desk places you in our workflow. A unique case number is issued to you we keep you updated at all times on progress.
Remember when you are looking for an M&E installation partner it is important to ensure that they are approved to undertake the works you need them to undertake. Check their qualifications at http://www.gassaferegister.co.uk/find-an-engineer/ and http://www.niceic.com/ and http://www.refcom.org.uk/f-gas/qualifications/ Further, understand how they will undertake the works whilst coordinating and cooperating with contractors and subcontractors.
At SCL Managed Services Ltd we always work for a WIN/WIN, it’s part of our culture! We guarantee to be in complete alignment with you and to work as a team for mutual benefit.